Privacy Policy

This Privacy Policy explains how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at greenlataern-food.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described herein.

We are committed to protecting your privacy and complying with all applicable data protection laws in the United States, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant federal and state privacy regulations. If you do not agree with the terms of this Privacy Policy, please discontinue your use of our website and services immediately.

1. About Us and How to Contact Us

Green Lantern Pizza is a food service business operating in the United States. We take your privacy seriously and have designated a point of contact for all privacy-related inquiries, requests, and complaints.

For all privacy-related requests, questions, or concerns, please contact us using the information above. We aim to respond to all legitimate privacy inquiries within 45 days of receipt, consistent with applicable legal requirements.

2. Information We Collect

We collect various categories of personal information depending on how you interact with our website and services. The categories below describe the types of data we may collect from you, directly or automatically.

2.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect the following personal identification data:

• Full name — to identify you as a customer and address your orders correctly.
• Email address — to send order confirmations, receipts, promotions, and account-related communications.
• Phone number — to contact you about your order, delivery updates, or service issues.
• Billing and delivery address — including street address, city, state, ZIP code, and country, to process and fulfill your food orders.
• Date of birth — where relevant, to verify age for compliance purposes.
• Payment information — such as credit card numbers, debit card details, or other financial information necessary to complete transactions. Note that we use secure third-party payment processors and do not store your full payment card details on our servers.
• Account credentials — username and encrypted password if you register for an account.

2.2 Order and Transaction Data

When you place an order with us, we collect details about your purchases, including:

• Items ordered, quantities, and special instructions
• Order history and frequency
• Transaction amounts and payment method types
• Delivery preferences and timestamps
• Promotional codes or loyalty reward usage

2.3 Usage and Behavioral Data

We automatically collect information about how you interact with our website, including:

• Pages visited and the sequence of your navigation
• Time spent on each page and overall session duration
• Links clicked and menu items viewed
• Search queries entered on our website
• Referring URLs — how you arrived at our website (e.g., from a search engine or social media)
• Cart abandonment data — items added to your cart but not purchased

2.4 Device and Technical Information

When you access our website, our servers and analytics tools may automatically record technical information about your device, such as:

• IP address — which may be used to estimate your general geographic location
• Browser type and version (e.g., Chrome, Firefox, Safari)
• Operating system (e.g., Windows, macOS, iOS, Android)
• Device type (desktop, laptop, mobile, tablet)
• Screen resolution and language settings
• Cookie identifiers and session tokens
• Time zone settings

2.5 Location Data

To facilitate delivery services, we may collect location information, including:

• Delivery address you provide manually
• Approximate location inferred from your IP address
• Precise geolocation data, only if you explicitly grant permission through your browser or device settings

2.6 Communications Data

If you contact us via email, telephone, or web form, we retain records of those communications, including:

• Content of messages, inquiries, or complaints
• Date, time, and method of communication
• Our responses to your inquiries
• Feedback and ratings you submit

2.7 Marketing and Preferences Data

We collect information about your communication preferences and marketing interactions, including:

• Whether you have opted in or out of marketing emails or SMS messages
• Email open rates and click-through rates
• Preferences for specific menu categories, deals, or promotions

2.8 Information Collected from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (e.g., if you log in using a social media account or interact with our social media pages)
• Third-party delivery platforms or food aggregators that may partner with us
• Analytics providers and advertising networks
• Payment processors and fraud prevention services

3. How We Use Your Information

Green Lantern Pizza uses the personal information we collect for the following purposes:

3.1 Order Processing and Service Delivery

The primary reason we collect your data is to provide our food ordering and delivery services, including:

• Processing and fulfilling your food orders accurately
• Coordinating delivery logistics and communicating estimated arrival times
• Processing payments and issuing receipts
• Managing your customer account and order history
• Handling returns, refunds, or complaints related to your orders

3.2 Customer Support and Communications

• Responding to your inquiries, feedback, or complaints
• Sending order confirmation and status update notifications
• Providing technical support related to our website or app
• Notifying you about changes to our policies, menu, or services

3.3 Marketing and Promotions

With your consent or where permitted by law, we may use your information to:

• Send promotional emails, SMS messages, or push notifications about deals, new menu items, or special offers
• Personalize the content and recommendations you see on our website
• Display targeted advertisements on third-party platforms based on your interests and browsing behavior
• Conduct loyalty reward programs and track points or redemptions
• Inform you about contests, giveaways, or events

3.4 Analytics and Website Improvement

• Analyzing how users navigate and interact with our website to improve usability
• Identifying technical errors, bugs, or performance issues
• Measuring the effectiveness of marketing campaigns
• Understanding customer preferences to enhance our menu and service offerings
• Conducting internal research and business intelligence activities

3.5 Legal Compliance and Security

• Complying with applicable laws, regulations, court orders, or governmental requests
• Preventing, detecting, and investigating fraud, security breaches, or other illegal activity
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, safety, and property of our customers, employees, and the public
• Verifying your identity to prevent unauthorized account access

3.6 Business Operations

• Managing our internal records and accounting
• Facilitating corporate transactions such as mergers, acquisitions, or asset sales
• Training our staff and improving customer service standards

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our website, analyze traffic, and deliver targeted advertising. Cookies are small text files stored on your device that help us recognize you across sessions.

4.1 Types of Cookies We Use

You can manage your cookie preferences through your browser settings or our cookie consent tool available on our website. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the specific cookies we use, please refer to our Cookie Policy, available on our website.

5. Sharing Your Information with Third Parties

We respect your privacy and do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party vendors who assist us in operating our business. These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize. They include:

• Payment processors — to securely handle your financial transactions
• Delivery and logistics partners — to fulfill and deliver your food orders
• Cloud hosting and IT infrastructure providers — to store and manage our data securely
• Email and SMS service providers — to send order confirmations and marketing communications
• Analytics providers (e.g., Google Analytics) — to analyze website traffic and user behavior
• Customer support platforms — to manage and resolve customer inquiries
• Advertising networks — to display relevant ads on third-party websites and platforms
• Fraud detection and cybersecurity services — to protect against unauthorized activity

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe disclosure is required or permitted by law, including to:

• Comply with a subpoena, court order, or other legal obligation
• Respond to lawful requests from government agencies or regulatory bodies
• Protect the rights, safety, or property of Green Lantern Pizza, our customers, or the public
• Investigate suspected fraud, violations of our Terms of Service, or other illegal activity

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you of any such change in ownership or use of your personal information via email or a prominent notice on our website.

5.4 With Your Consent

We may share your information with additional third parties if you provide us with explicit consent to do so, such as enabling third-party integrations or participating in joint promotional activities.

5.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you, with third parties for research, marketing, or business analytics purposes.

6. Data Security

The security of your personal information is of the utmost importance to us. We implement a range of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, loss, alteration, or disclosure, including:

• SSL/TLS encryption — all data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols.
• Secure payment processing — we use PCI-DSS compliant third-party payment processors and do not store full credit card numbers on our servers.
• Access controls — access to personal data is restricted to authorized employees and contractors who need it to perform their job functions.
• Password hashing — user account passwords are stored in encrypted, hashed form using industry-standard algorithms.
• Regular security audits — we periodically review our systems and processes to identify and address potential vulnerabilities.
• Firewall and intrusion detection systems — to monitor for and prevent unauthorized access to our networks.
• Employee training — our staff are trained on data protection best practices and privacy compliance requirements.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable state and federal breach notification laws.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights as required by applicable law.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purposes for which it was collected, and the categories of third parties with whom it has been shared.
• Right to Access: You may request a copy of the specific pieces of personal information we have collected about you over the past 12 months.
• Right to Deletion: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions (e.g., where we are legally required to retain it).
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: Although we do not sell personal information for monetary compensation, to the extent we share data for cross-context behavioral advertising, you have the right to opt out. You can exercise this right by contacting us or using the "Do Not Sell or Share My Personal Information" link on our website.
• Right to Limit Use of Sensitive Personal Information: Under the CPRA, you may have the right to restrict our use of sensitive personal information to specific permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a different level of quality because you exercised your privacy rights.

7.2 General U.S. Privacy Rights

Regardless of your state, we voluntarily extend the following rights to all customers:

• Right of Access: You may request access to the personal information we hold about you.
• Right to Correct: You may update or correct inaccurate information through your account settings or by contacting us.
• Right to Delete: You may request deletion of your account and associated personal data, subject to legal and operational limitations.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications at any time.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: greenlataern-food.click

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data. We may ask you to confirm your name, email address, or other identifying information before fulfilling your request. We will respond to verified requests within 45 days. If we require additional time (up to 90 days total), we will notify you within the initial 45-day period.

You may designate an authorized agent to make a request on your behalf by providing written authorization or proof of power of attorney. We may still require you to verify your identity directly with us.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following retention periods apply:

Once the applicable retention period has expired, we will securely delete, destroy, or anonymize your personal information. In some cases, data may be retained in backup systems for a short period before permanent deletion.

9. Children's Privacy

We do not knowingly direct our services to children. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Users between the ages of 13 and 17 may only use our services under the supervision of a parent or guardian, who by allowing such use, agrees to the terms of this Privacy Policy on behalf of the minor.

10. International Data Transfers

Green Lantern Pizza is based in the United States. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

The United States may not offer the same level of data protection as your country of residence. By using our services, you acknowledge and consent to the transfer of your personal information to the United States and to its processing there in accordance with this Privacy Policy.

Where we transfer data internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information, including using data processing agreements with service providers that incorporate appropriate data protection clauses.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Green Lantern Pizza. These may include social media platforms, payment portals, delivery partners, or food review websites.

This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit. Clicking on a third-party link does not imply our endorsement of that site's privacy practices.

12. California-Specific Privacy Disclosures

In addition to the rights described in Section 7, California residents are entitled to the following disclosures under the CCPA and CPRA:

12.1 Categories of Personal Information Collected in the Past 12 Months

• Identifiers (name, email address, phone number, IP address)
• Customer records (address, payment information)
• Commercial information (purchase history, order details)
• Internet or network activity (browsing behavior, cookies)
• Geolocation data (approximate and, where consented, precise location)
• Inferences drawn from the above (customer preferences, interests)

12.2 Purposes for Collection

The purposes for which each category is collected are described in detail in Sections 3 and 5 of this Privacy Policy.

12.3 "Shine the Light" Law (California Civil Code § 1798.83)

California residents may request a list of the categories of personal information we have disclosed to third parties for their direct marketing purposes during the previous calendar year, and the names and addresses of those third parties. To make such a request, please contact us at [email protected].

13. How to File a Privacy Complaint

If you believe that we have violated your privacy rights or failed to comply with applicable privacy laws, we encourage you to first contact us directly so that we can work to resolve your concern:

• Email: [email protected]
• Website: greenlataern-food.click

We take all privacy complaints seriously and will investigate your concern promptly. If you are not satisfied with our response, or if you believe we are processing your personal information in violation of applicable law, you have the right to file a complaint with the appropriate regulatory authority:

13.1 For California Residents

You may file a complaint with the California Privacy Protection Agency (CPPA), the state agency responsible for enforcing the CCPA/CPRA:

• Website: cppa.ca.gov
• Address: 2101 Arena Boulevard, Sacramento, CA 95834

13.2 For All U.S. Consumers

You may file a complaint with the Federal Trade Commission (FTC), the federal agency responsible for consumer protection and enforcement of the FTC Act:

• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

13.3 For Other State Residents

If you reside in a state with specific privacy laws (such as Virginia, Colorado, Connecticut, Texas, or others), you may have the right to appeal our decisions regarding your privacy requests and to file complaints with your state's attorney general or designated privacy authority. Please consult your state's applicable privacy statute for more information.

14. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not currently respond to DNT browser signals. However, you can manage your tracking preferences through your cookie settings and by opting out of marketing as described in this policy.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Privacy Policy on our website at greenlataern-food.click
• Send you an email notification if the changes are significant and you have an account with us

Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, please stop using our services and contact us to delete your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16. Automated Decision-Making and Profiling

We may use automated systems to personalize your experience, such as recommending menu items based on your order history or displaying relevant promotions. These automated processes are designed to enhance your experience and are not used to make decisions that have significant legal or similarly significant effects on you without human oversight.

If you have concerns about how automated decision-making may affect you, please contact us at [email protected].

17. Consent and Legal Basis for Processing

We process your personal information on the following legal bases:

• Performance of a Contract: Processing necessary to fulfill your food orders, manage your account, and deliver services you have requested.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, improving our services, and marketing to existing customers, provided these interests are not overridden by your rights.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including tax, financial reporting, and consumer protection requirements.
• Consent: Where we rely on your consent to process certain categories of data (e.g., sending promotional emails or using non-essential cookies), you have the right to withdraw that consent at any time.

18. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your privacy concerns in a timely and transparent manner.

We strive to respond to all privacy-related inquiries within 45 days. For complex requests, we may require up to an additional 45 days, for a maximum total of 90 days, and will notify you of the extension within the initial response window.

This Privacy Policy was last updated on May 28, 2026, and is effective as of that date. All provisions of this policy are governed by the applicable laws of the United States.